Welcome to Vape World UAE (“we,” “us,” “our,” or “Vape World”), accessible from https://vapeworlduae.com/. We are a trusted online vape shop based in Dubai, United Arab Emirates, offering vapes, pod systems, IQOS devices, disposable vapes, and cigarettes for adult customers (18+) across Dubai, Abu Dhabi, Sharjah, and Ajman.
Your privacy matters to us. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and what rights you have regarding your data when you visit or shop on our website.
Age Restriction
This website and its products are strictly intended for individuals who are 18 years of age or older. By using this website, you confirm that you meet the legal smoking/vaping age in your jurisdiction. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly.
Information We Collect
We collect information necessary to process your orders, deliver your products, and improve your shopping experience. This includes:
Information You Provide Directly
- Full name
- Delivery address (Dubai, Abu Dhabi, Sharjah, Ajman, or other emirate)
- Phone number
- Email address
- Date of birth or age confirmation (for age verification)
- Payment details (processed securely — see Section 5)
- Order history and preferences
- Any information you submit via contact forms, account registration, or customer support (WhatsApp, email, or phone)
Information Collected Automatically
- IP address and approximate location
- Browser type and device information
- Pages visited, time spent on site, and referring URLs
- Cookies and similar tracking technologies (see Section 6)
How We Use Your Information
We use the collected information to:
- Process, confirm, and deliver your orders across Dubai, Abu Dhabi, Sharjah, and Ajman
- Verify that you are of legal age to purchase nicotine and tobacco-related products
- Communicate with you regarding order status, delivery updates, and customer support
- Process payments securely
- Improve our website, products, and services
- Send promotional offers or updates, where you have consented to receive them
- Prevent fraud and comply with legal obligations under UAE law
Sharing of Information
We do not sell your personal information to third parties. We may share your data only with:
- Delivery/courier partners — to fulfill and deliver your order to your address
- Payment processors — to securely complete transactions
- IT and hosting service providers — who help operate our website (e.g., WordPress/WooCommerce hosting)
- Legal or regulatory authorities — where required by UAE law, such as to verify compliance with tobacco/nicotine sales regulations
All third parties are required to handle your data responsibly and only for the purpose of fulfilling their role in serving your order.
Payment Security
All payments made on Vape World UAE are processed through secure, encrypted payment gateways. We do not store your full card details on our servers. Cash-on-delivery orders involve collecting payment directly upon delivery by our courier team.
Cookies and Tracking Technologies
Our website uses cookies to:
- Keep items in your shopping cart between visits
- Remember your login and account preferences
- Understand how visitors use our site (analytics)
- Show relevant offers and improve site performance
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website, such as the shopping cart or checkout process.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including order processing, legal compliance, dispute resolution, and enforcing our agreements. Order and transaction records may be retained longer where required by UAE law.
Data Security
We implement reasonable technical and organizational measures — including secure servers, restricted access, and encrypted checkout — to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on applicable UAE data protection regulations, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information, subject to legal retention requirements
- Withdraw consent to marketing communications at any time
- Object to certain uses of your data
To exercise any of these rights, please contact us using the details in Section 12.
Third-Party Links
Our website may contain links to third-party websites (such as social media pages). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:
- Business Name: Vape World UAE
- Location: Dubai, United Arab Emirates
- Email: vapeworld547@gmail.com
- Phone: +971 56 664 7169
- Website: https://vapeworlduae.com/
Health & Legal Notice: Products sold on this website may contain nicotine, which is a highly addictive substance. Products are intended for adult smokers/vapers (18+) only. Use of any product on this site is at your own risk.